ご利用ガイド
About shipping cost
◆Regular flight
| weight |
Tohoku, Kanto, Shinetsu |
Hokuriku, Chubu | Hokkaido, Kansai | Chugoku, Shikoku | Kyushu | Okinawa |
|
0～5kg |
820 | 950 | 1,100 | 1,250 | 1,350 | 2,200 |
| 5～10kg | 950 | 1,100 | 1,250 | 1,400 | 1,500 | 2,800 |
| 10～20kg | 1,100 | 1,300 | 1,450 | 1,550 | 1,650 | 3,850 |
◆Cool flights (added to regular flight charges)
| weight |
Cool flight surcharge |
|
0～5kg |
220 |
| 5～10kg | 330 |
| 10～20kg | 660 |
◆ About discount conditions for shipping
Shipping is free for purchases of 7,000 yen (excluding tax) or more.
* Products that are eligible for cool flights cannot be bundled with other products.
* Okinawa and products eligible for cool flights are not eligible for free shipping for 7,000 yen or more.
[Delivery company]
Yamato Transport
Payment
Types of payment methods
- Credit card (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
- Shopify Pay
* It will be shipped after confirming your order.
About delivery
Unless otherwise specified,
Credit card payment → We will ship within 2 business days after confirming your order.
Snack set will be shipped within after confirming your order 14 business days.
About consumption tax
All listed prices of products on this site do not include tax.
A separate consumption tax ( 10 %) will be charged.
Consumption tax will be 8% for individual snacks.
Returns
Please contact us as we will support "refund / exchange" if the following conditions are met.
1. Correspondence condition
If the item is damaged or soiled, or if it is different from your order, we will respond in principle by contacting us by phone or email within 7 days after the item arrives.
2. Refund amount
We will refund the product price (tax included), shipping fee, and other expenses incurred by the customer in full.
* The return price of the product will be borne by our shop, so please send it by cash on delivery.
3. About exchange
In principle, we will respond even if you wish to exchange instead of refunding, but we may not be able to accept exchange due to the inability to arrange the same product. In that case, please note that it will be refunded.
■ Returns due to customer convenience
Please note that we do not support "refunds / exchanges" for your convenience.
* Customer convenience refers to all cases except when the product is damaged or soiled, or when it is different from the order.
■ Refund days
We will transfer the returned product to the specified account within 7 days after confirming the arrival of the returned product.
Return procedure
Please contact us by phone or email.
● Phone number: 0242-22-0022● Email address: hanaharu @ hanaharu.co.jp
Return address: 〒 965-0065
Kozashimachi Oaza, Aizuwakamatsu City, Fukushima Prefecture 24 address 1
Hanaharu Sake Brewery Co., Ltd.
