ご利用ガイド

about shipping cost


◆ Regular flights

 weight

Tohoku, Kanto, Shinetsu

Hokuriku, Chubu Hokkaido, Kansai China, Shikoku Kyushu Okinawa

0-5kg

820 950 1,100 1,250 1,350 2,200
5-10kg 950 1,100 1,250 1,400 1,500 2,800
10-20kg 1,100 1,300 1,450 1,550 1,650 3,850


◆ Cool flights (added to regular flight charges)

 weight

Cool flight surcharge

0-5kg

220
5-10kg 330
10-20kg 660


◆ About discount conditions for shipping
Free shipping on purchases over 3,000 yen (tax included).
* Products that are eligible for cool flights cannot be bundled with other products.

 
[Delivery company]
Yamato Transport

About payment

Types of payment methods

  • Credit card (Visa, Mastercard, American Express)
  • Apple Pay
  • Google Pay
  • Shopify Pay
Payment is available at.


* It will be shipped after confirming your order.

Regarding delivery

Unless otherwise specified

Credit card payment → After confirming your order2Ships within business days.

Regarding the snack set,After confirming your order14It will be shipped within business days.

About consumption tax

All listed prices of products on this site include tax.

About returns

Please contact us as we will provide "refund / exchange" if the following conditions are met.

1. 1. Correspondence condition

If the item is damaged or soiled, or if it is different from your order, after the item arrives7In principle, we will respond if you contact us by phone or email within a day.

 2. Refund amount

We will refund the product price (tax included), shipping fee, and other expenses incurred by the customer in full.

* We will bear the return price of the item, so please send it by cash on delivery.

 3. 3. About exchange

In principle, we will respond even if you wish to exchange instead of refunding, but we may not be able to accept exchange due to the inability to arrange the same product. In that case, please note that it will be refunded.

 

■ About returned goods due to customer's convenience

Please note that we do not support "refunds / exchanges" for your convenience.

* Customer convenience refers to all cases except when the product is damaged or soiled, or when it is different from the order.

 

■ About refund days

After confirming the arrival of the returned item7We will transfer the money to your designated account within a day.

About return procedure

Please contact us by phone or email.

● Phone number: 0242-22-0022
email address:hanaharu@hanaharu.co.jp

Return address: 〒965-0065 

Kozashimachi Oaza, Aizuwakamatsu City, Fukushima Prefecture24Address1

Hanaharu Sake Brewery Co., Ltd.